Work smarter. Automate the busywork.
Grow without adding headcount.
Next Step Technologies builds and manages AI agents that handle customer support, appointment scheduling, lead capture, and reporting, 24/7, across WhatsApp, email, and your website. Starting from $6.58/day with full setup and training included.
Get started today →See pricing →Customer Support
Respond to WhatsApp, email, and website inquiries 24/7, instantly, accurately, and without putting customers on hold.
Appointment Scheduling
Let customers book, reschedule, and cancel appointments automatically. Your calendar stays full without your staff managing it manually.
Lead Capture & Follow-up
Qualify inbound leads, collect contact details, log them to your CRM, and trigger automated follow-up sequences, no human required.
Process Automation
Automate repetitive internal tasks, status updates, request logging, staff scheduling support, and routine notifications across your team.
Reporting & Insights
Automatically generate summaries, sales reports, and performance analytics, delivered to your inbox on whatever schedule you set.
FAQ & Knowledge Base
Train your agent on your products, policies, and common questions. It answers correctly every time, and escalates to a human when it shouldn’t guess.
Financial Services & Credit Unions
- 24/7 client support & account enquiries
- Loan FAQ & document collection
- Automated payment reminders & alerts
Retail & E-commerce
- Order status updates via WhatsApp
- Promotions and loyalty communications
- Stock level notifications
Service Providers
- Booking & appointment management
- Auto-responses to service FAQs
- Staff scheduling support
Healthcare & Wellness
- Appointment reminders & confirmations
- Patient intake form collection
- After-hours triage & escalation
We consult & scope
We learn about your business, workflows, and the tasks you want automated. No jargon, just a plain conversation about what matters most.
We build & train
Our team builds your agent, trains it on your products and policies, and connects it to your channels, WhatsApp, email, or your website.
You review & approve
We walk you through the agent before go-live. You test it, request changes, and approve it, nothing goes live without your sign-off.
We monitor & improve
After launch we monitor performance, refine responses, and update your agent as your business evolves. You’re never on your own.
All plans include full setup, training, and onboarding by the Next Step Technologies team. You don’t need any technical knowledge, we build it, you run it.
Starter
- 1 AI agent
- 1 channel (WhatsApp, email, or web)
- 300 messages per month
- Setup & training included
- Email support
Business
- 3 AI agents
- 3 channels
- 1,500 messages per month
- CRM integration
- Setup & training included
- Priority support
Enterprise
- Unlimited AI agents
- Custom channel integrations
- Unlimited messages
- Dedicated account manager
- SLA-backed support
Ready to automate your busywork?
Book a free consultation. We’ll show you exactly which tasks your business can automate and how quickly you’ll see a return.