About Next Step Technologies

Caribbean IT expertise, built from the ground up.

We are a full-stack IT solutions provider based in Barbados, delivering cybersecurity, infrastructure, cloud services, custom software, and AI solutions to businesses across the Caribbean since 2018.

Our Story

Next Step Technologies Inc. is a full-stack IT solutions provider, started in 2018 by Michelle Walker and Earl Mayers, both with over twenty (20) years of experience in the industry delivering end-to-end business technology solutions across the Caribbean, Central and South America.

The company was founded on a clear conviction: that Caribbean small and medium businesses deserve access to the same quality of IT leadership, security, and technology that larger enterprises take for granted, at pricing and with service levels designed for the way Caribbean businesses actually operate.

That conviction drives everything we do today. From a single-person helpdesk engagement to a national-scale software platform, our approach is the same, understand the business need first, then apply the right technology to solve it.

MW

Michelle Walker

Co-Founder & Director

With over 20 years of experience in business technology across the Caribbean, Central and South America, Michelle brings deep expertise in IT strategy, project governance, and enterprise solutions delivery. Her background spans public and private sector technology programmes across the region.

EM

Earl Mayers

Co-Founder & Director

Earl brings over 20 years of hands-on IT experience across infrastructure, cybersecurity, and software development in the Caribbean and wider Americas. His technical depth spans network architecture, security operations, and the design and delivery of custom business technology platforms.

2018
Founded in Barbados
40+
Years combined experience
3
Regions served: Caribbean, Central & South America
9
Core service areas
SBA
Barbados Small Business Association member

Caribbean-first thinking

We understand the regulatory environment, business culture, and operational realities of the Caribbean, things global IT vendors don’t know and rarely take the time to learn.

Honest advice

We tell clients what they need to hear, not what they want to hear. If a technology isn’t right for your business, we’ll say so, even if it means a smaller engagement for us.

Long-term relationships

We measure our success by how long clients stay with us, not by how many new logos we add. Most of our business comes from referrals and repeat engagements.

Full accountability

We own the outcomes of our work. When something goes wrong, as it sometimes does in IT, we stay until it’s resolved. No finger-pointing, no passing the buck.

Technology partners & memberships
Sophos
Authorised Partner
iXsystems
Server Solutions
TrueNAS
Storage Solutions
Microsoft
Cloud & Licensing
Barbados SBA
Proud Member

Ready to work with us?

Book a free IT assessment and let’s talk about what your business needs and how we can help.

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