Next Step Technologies Inc.

Established in 2018, we are committed to propelling your business forward through tailor-made IT solutions. Specializing in services for small to medium-sized businesses, our approach is founded on understanding the unique challenges you face, ensuring our technology solutions meet your specific needs and budgetary constraints.

With over 55 years of combined experience in a myriad of IT disciplines, our team is equipped to deliver exceptional customer service and cutting-edge technology solutions. From IT infrastructure management and cybersecurity to custom retail solutions and Virtual CIO services, we provide a comprehensive suite of services designed to secure and enhance your business operations.

Our clients span various sectors, including financial services, healthcare, human resources, food services, Sports and entertainment, reflecting our versatility and commitment to quality across industries. Operating throughout the Caribbean, with extensive partnerships across numerous islands, we guarantee a level of service and expertise that helps our clients thrive in the digital era

Our services

Benefit from executive-level IT leadership and strategic planning without the overhead, including budget management, vendor selection, risk mitigation, and compliance.

Enterprise Cybersecurity

Protect your organization with our extensive cybersecurity product offerings, including 24×7 managed detection and incident response, as well as cybersecurity training for client staff.

Cloud & Software Subscriptions

Effectively purchasing and managing cloud and software subscriptions on behalf of our clients, ensuring they have access to essential tools like the Microsoft Suite of 365 products, Adobe VIP, Microsoft Copilot, Azure, and Dropsuite Backup.

Retail Solutions

Revolutionize your retail operations with our POS systems, loyalty programs, and closed-loop payment solutions, enhancing customer experience and operational efficiency.

IT Service Management

Streamline your IT operations and enhance service delivery with our expert management solutions that ensure your IT infrastructure is robust and reliable.

IT Infrastructure Management

Optimize your critical IT systems in the cloud or on-premise with our services that cover everything from infrastructure design to disaster recovery and WAN management. 

IT User Support

Get comprehensive support for end-users and IT helpdesk services, ensuring smooth operations and quick resolution of tech issues.

IT Staff Augmentation

Enhance your team with our skilled IT professionals who integrate seamlessly into your operations, bringing specialized skills to propel your projects forward.

We offers training and support for the software we deploy and well as Cyber Security Awareness training. This helps ensure that clients can maximize the use of their software subscriptions, enhancing productivity and user experience.

We are partners with several vendors

Why Choose Us

We are focused on bringing innovative and quality technology solutions to our customers, helping these organizations to reduce cost and improve efficiency.

Deep Industry Experience

Our team has more than fifty-five (55) years of combined working experience in the Information Technology service field in The Caribbean, North, Central and South America

Consulting Expertise

is the cornerstone of our commitment to helping clients navigate complex business challenges and achieve strategic goals. Our team brings deep industry knowledge and a wealth of experience across various sectors.

Advanced Technology

We are resellers of over forty (40) technology brands in the Infrastructure and cybersecurity segments, which includes AI based solutions.

Rapid Value Creation

Our tailored approach ensures that clients can achieve their goals efficiently and effectively. With a focus on cost-effectiveness and high impact, we empower our clients to stay ahead of the competition.

Client Testimonials

What people say?

"Next Step Technologies has provided us with technical support and services for a few years.They provide a stable and robust IT infrastructure, which made it easy for us to make the switch to work from home during the COVID-19 pandemic. The team is responsive and courteous and we can depend on them to support us and provide us with the advice and service that we need to keep our business secure"
Eric T.
Financial Services sector
My experience with Next Step Technologies has been a very positive one. From sourcing of equipment to installation, their services have been exceptional. It was very personal, and since my knowledge was limited they patiently walked me through the process; sometime in estimation, beyond the call of duty. Where my business may have had some security exposure, they competently made recommendations to protect my business. They were not myopic in their approached but definitely operated in our best interest. Thanks, Next Steps
Carol Smith
Three Hearts Healing & Nutrition Centre